We possess an in-depth knowledge and understanding of both the BTE and ATE markets and offer:-
- Lost case file reviews and indemnity recommendations
- On site case status reconciliations
- On site premium accountability reconciliations
- On site live file reviews and policy compliance checks
- SLA and TOBA compliance checks
- Outsourcing compliance audits
We have expertise across all claims types including PPI, NIHL, Clinical Negligence, Personal Injury, Contract Disputes, Property Disputes and Holiday claims
We provide auditing services to help you discharge your regulatory auditing requirements i.e. outsourcing, FCA compliance, Treating Customers Fairly.
We also provide technical handling assessments and SLA compliance audits
We provide "under the bonnet" auditing covering all solicitor professional indemnity risk areas using our bespoke templates or your proposal documentation. Our service embraces:-
- Work In Progress assessments
- Management and Supervision
- Systems and procedures
- Accounts
- Compliance and Due Diligence
- Client care
- Case merits assessments for personal and commercial litigation cases
We offer an auditing service which embraces FCA requirements, Treating Customers Fairly, SLA's and Terms of Business compliance. We are able to assist with the discharge of your outsourced services auditing requirements
We provide jurisdictional auditing services across the full range of insurance products, risk management and claims handling activities
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We are so convinced about the quality of our services that if we don't save you more money than we charge we will waive our fees
For examples of our work please see Recent Assignments
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